Terms and Conditions – Sunkissed Sri Lanka Tours
These Terms and Conditions govern the use of our services and website. By booking a tour with Sunkissed Sri Lanka Tours, you agree to the following terms:
1. Booking and Confirmation
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All bookings are subject to availability.
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A 25% non-refundable deposit is required to confirm a tour. The balance (75%) is payable on arrival in Sri Lanka, before the start of the tour.
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Confirmation will be sent once the deposit is received.
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2. Services Included
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Our tours include only transportation with a private driver and a custom itinerary.
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Accommodation, activities, meals, and entrance fees are not included, unless otherwise agreed upon in writing.
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3. Cancellations and Refunds
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Cancellations made more than 7 days prior to the start date are fully refundable.
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Cancellations made less than 7 days before the tour, or in case of a no-show, will result in the loss of the 25% deposit.
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No refund will be issued for partially used services.
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4. Changes and Modifications
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Changes to the itinerary or transport may be possible, depending on availability.
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Such changes may incur additional charges.
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Modifications must be requested as early as possible and confirmed by our team.
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5. Responsibilities of the Traveler
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Travelers are responsible for having valid travel documents (passport, visa, etc.).
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Any health conditions, allergies, or mobility issues should be communicated in advance.
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6. Travel Insurance
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We strongly recommend that travelers purchase comprehensive travel insurance that covers medical expenses, trip cancellations, theft, and other unforeseen events.
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We are not liable for any loss, injury, or delay due to circumstances beyond our control.
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7. Liability
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We act only as an intermediary for transport and itinerary coordination.
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We are not responsible for third-party services such as accommodation, attractions, or food providers.
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We are not liable for delays, accidents, or loss due to force majeure (e.g., weather, natural disaster, political unrest).
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8. Governing Law
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These Terms and Conditions are governed by the laws of Sri Lanka.
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Any disputes arising shall be resolved under Sri Lankan jurisdiction.